Privacy policy

Last Updated: February 5, 2026

At Playcoro, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and share your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide a smooth shopping experience and to securely fulfill your orders.

Information You Provide

When you place an order, create an account, subscribe to our emails, or contact customer support, we may collect personal information such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information

Automated Information

When you browse our website, we automatically receive certain information, including:

• IP address
• Device and browser information
• Interaction data collected through cookies and similar technologies (see Section 5)

2. How We Use Your Information

We use collected information for the following purposes:

Order Fulfillment

To process payments, arrange shipping, and provide order confirmations and tracking updates.

Customer Experience

To personalize your shopping experience and improve our website, services, and product offerings.

Communication

To respond to customer inquiries and, if you opt in, send promotional emails, product updates, and special offers.

Security

To prevent fraud, unauthorized transactions, and misuse of our services.

3. Data Protection & Security

Your privacy and security are extremely important to us.

Encryption

All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted through secure payment gateway providers.

Restricted Access

Personal data is stored behind secured networks and is accessible only to authorized personnel who are required to keep the information confidential.

No Card Storage

Playcoro does not store credit or debit card information on our servers after transactions are completed.

4. Third-Party Disclosure & Advertising Partners

Playcoro does not sell, trade, or rent your Personally Identifiable Information to outside parties for their independent use.

We may share limited data with trusted third-party partners who assist in operating our website, conducting business activities, or delivering relevant advertising, provided they agree to keep this information confidential.

Advertising & Analytics Partners

We allow selected partners to use cookies, pixels, and similar technologies to help deliver relevant advertisements and measure performance. These partners may collect information about your activity across websites over time.

Our partners include:

Meta (Facebook / Instagram)
https://www.facebook.com/privacy/policy

Google
https://policies.google.com/privacy

AppLovin (Axon)
https://legal.applovin.com/privacy

Information collected by these partners is governed by their respective privacy policies. You may opt out of targeted advertising using their tools or your browser settings.

5. Cookies Policy

Yes, we use cookies.

Cookies are small files stored on your device that help our website function properly and improve your browsing experience.

Types of Cookies We Use

Strictly Necessary Cookies
Required for essential website functionality such as shopping cart and checkout.

Analytics & Performance Cookies
Help us understand how visitors interact with our website so we can improve usability.

Marketing Cookies
Used by advertising partners such as Meta and AppLovin to display relevant advertisements.

For a complete list of cookies used on Shopify-powered stores, please visit:

https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites or services. These external websites have independent privacy policies, and Playcoro is not responsible for their content or practices.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

• Users may visit our site anonymously
• This Privacy Policy is clearly available via our website footer
• Updates to this policy will be posted on this page
• Users may request changes to personal information by contacting us

Do Not Track Signals

We honor Do Not Track (DNT) browser signals and do not use tracking technologies when DNT is enabled.

8. Children’s Privacy (COPPA)

Playcoro does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided us with personal data, please contact us immediately so we can remove the information.

9. Fair Information Practices & Data Breach Notification

In the unlikely event of a data breach, Playcoro will:

• Notify affected users via email within 7 business days
• Post a public notice on our website within 7 business days

10. CAN-SPAM Act Compliance

We collect email addresses to:

• Process and fulfill orders
• Send order-related updates
• Provide customer service
• Send promotional emails (only if you opt in)

In compliance with CAN-SPAM:

• We do not use misleading subject lines or sender information
• Marketing emails are clearly identified
• We monitor third-party email services for compliance
• You may unsubscribe anytime using the link included in our emails

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

support@playcoro.com